Issues this may help resolve:


  • Wireless Problems
  • Camera Problems
  • Freezing or locking up
  • General use difficulty
  • Certain apps not working


Note: This will not erase any files or data from your Chromebook

To perform a reset follow the steps below:


  1. Turn off your Chromebook.
  2. Press and hold Refresh + tap Power .
  3. When your Chromebook starts up, release Refresh .


If the problem persists, please bring it in for service